Return Policy

Rhemalda Publishing will refund your online purchase and issue a full refund (excluding any shipping and handling fees) if you:

Return your new books in their original condition
Include your packing slip or invoice
Return your purchase(s) within 20 days of the shipment date listed on your packing slip

Rhemalda Publishing shall have no obligation to refund or return any items it receives that are not in compliance with these three requirements.

Ship all returns, by traceable means, with the original packing slip or invoice enclosed to:

Rhemalda Publishing
621 Kayla Way
Wenatchee, WA 98801

Important Notifications:

Original shipping charges are not refundable. You are responsible for all costs associated with the return shipment.
Returns made to Rhemalda Publishing will be refunded in the form of the original payment.
We are unable to exchange items.
Due to the digital nature of the product, we cannot accept e-book returns.
No credits or refunds will be granted for any item that is returned to us more than 30 days after the shipment date listed on your packing slip.
Refunds cannot be issued for any prepackaged products that are returned opened or have obvious signs of use, unless they are found to be defective.
The return procedure above applies only to those items purchased from Rhemalda.com. It does not apply to books purchased from another bookseller or retail store.
We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent as an insured package via a traceable carrier (UPS, FEDEX, DHL), and that you retain the carrier’s tracking number until you receive your credit or refund.

Customer Service

You can reach our Customer Service department by e-mail. We will make every effort to reply to inquiries in a timely manner.